This Privacy Policy and Refund Policy describe how TBH Studios (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit and use our website, http://tbhstudios.in/ (the “Site”). It also outlines our policy regarding refunds for services booked through our platform.
At TBH Studios, we are committed to protecting your privacy. This policy explains what information we collect, how we use it, and your choices regarding your information.
1. Information We Collect
We may collect personal information from you in various ways, including, but not limited to, when you visit our Site, register for an account, book a service, subscribe to our newsletter, respond to a survey, fill out a form, or interact with other activities, services, features, or resources we make available on our Site. The information we may collect includes:
- Personal Identification Information: Name, email address, phone number, and any other information you voluntarily provide when booking a service or contacting us.
- Technical Data: This may include your IP address, browser type, operating system, referring URLs, access times, and pages viewed. This information is collected automatically when you visit our Site.
- Usage Data: Information about how you use our Site, such as the services you view or interact with, and the time spent on certain pages.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Maintain Our Services: To process your bookings, manage your account, and provide you with the services you request.
- To Improve Our Site: We may use feedback you provide to improve our products and services.
- To Personalize User Experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Site.
- To Send Periodic Emails: We may use the email address to send user information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.
- To Administer a Contest, Promotion, Survey, or Other Site Feature: To send users information they agreed to receive about topics we think will be of interest to them.
- For Customer Support: To respond to your inquiries, questions, and provide assistance.
3. How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
4. Sharing Your Personal Information
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
5. Your Choices
You have the right to:
- Access and Update Your Information: You can access and update your personal information by contacting us directly.
- Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails from us, you can unsubscribe by following the instructions at the bottom of each email.
- Request Deletion of Your Information: You may request the deletion of your personal information, subject to legal and contractual obligations.
6. Third-Party Websites
Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Site, is subject to that website’s own terms and policies.
7. Changes to This Privacy Policy
TBH Studios has the discretion to update this privacy policy at any time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
8. Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
TBH Studios
info.tbhstudios@gmail.com
Contact Number – 6361522742
Address – 2, 1st Floor, National High School Road, VV Puram, Bangalore – 560 004