This Refund Policy applies to all services booked through the TBH Studios website (https://tbhstudios.in/).
1. Non-Refundable Payments
Please be advised that all payments made for services booked through TBH Studios are strictly non-refundable. We do not offer refunds for any reason, including but not limited to cancellations, no-shows, or dissatisfaction with the service.
2. Slot Shifting Only
While payments are non-refundable, we understand that unforeseen circumstances may arise. Therefore, we offer the flexibility to shift your booked slot to an alternative available date and time.
- Eligibility for Slot Shifting: Slot shifting is subject to availability and must be requested within a reasonable timeframe prior to your original booking. The specific notice period required for slot shifting will be communicated to you at the time of booking or upon request.
- How to Request a Slot Shift: To request a slot shift, please contact us as soon as possible via info.tbhstudios@gmail.com. Please provide your booking details and your preferred alternative dates and times.
- Availability: Slot shifts are entirely dependent on the availability of our services and resources. We will do our best to accommodate your request, but we cannot guarantee that your desired new slot will be available.
- Number of Shifts: We reserve the right to limit the number of times a slot can be shifted.
- No Value Exchange: Shifting a slot does not equate to a refund or a credit of monetary value. It is solely an exchange of your booked time for another available time for the same service.
3. Our Discretion
TBH Studios reserves the right to make exceptions to this refund policy in exceptional circumstances, at our sole discretion. Any such exceptions will be considered on a case-by-case basis.
4. Acceptance of This Policy
By booking a service through http://tbhstudios.in/, you acknowledge that you have read, understood, and agree to this Refund Policy, including the non-refundable nature of all payments and the policy regarding slot shifting.
Important Considerations for You (Before Publishing):
- Legal Review: This is crucial. A lawyer specializing in online business and consumer law can ensure your policies comply with all applicable Indian laws (e.g., Consumer Protection Act, IT Act, etc.) and best practices.
- Specifics of Your Services: Tailor the refund policy to the exact nature of your services. Are they digital products, physical products, time-based services, etc.?
- Contact Information: Make sure the contact information is accurate and readily accessible.
- Effective Date: Always include an effective date for your policies.
- Accessibility: Ensure your policy pages are easy to find on your website (e.g., in the footer).
This draft should give you a strong starting point, but remember to prioritize legal counsel for finalization.